frequently asked questions

Unfortunately Utilitywise ceased trading in February 2019.

Hyyper Energy Solutions are happy to take over and review your future prices. Please contact us.

If you have a current invoice to hand (and preferably a renewal letter – though not essential) it often takes only a few minutes to secure a lower gas or electric  price.

Unfortunately only one renewal offer letter gets sent, normally 120 to 60 days before the end of your contract. Our live calculators can give estimated price rises.

No problem, we can still offer a lower renewal price and you can stay with your current supplier.

Yes, some businesses switch for a better price and some just for a better service.

We can look at the market and switch you easily.

No, sorry. You may only switch to a new supplier if you have no outstanding debt with the current one. You are however still entitled to lower renewal prices. Ask for a renewal quote.

Yes they can. Unless they are informed during the renewal window of a wish to change your circumstances and a termination of contract then under OFGEM regulations they can keep you in contract for up to another 2 years!          SPEAK TO US BEFORE THIS HAPPENS.

The contract will still be between you and the business energy supplier, not with us.

We act as a Third Party Intermediary (TPi) to bring you lower business energy prices.

We may ask you to sign a letter of authority (LOA) which enable us to obtain industry

held data you may not have to hand. Such as current usage or contract end date. But this is not a binding contract.

We are paid a commission by the supplier we place new or renewal business to. This commission is variable as it is proportionate to the amount of energy consumed by your business over the term of the fixed business energy contract.